Payments can be made using any of the following methods:
By bank deposit
ALPHA BANK
Account Number: 626002330003525
IBAN: GR2801406260626002330003525
Account holder: Daphne Velli
NATIONAL BANK OF GREECE
Account Number: 46900174262
IBAN: GR1201104690000046900174262
Account holder: Daphne Velli
Please inform us via email at [email protected] that the deposit has been made, attaching, if possible, the deposit receipt. Alternatively, you may inform us via telephone on +302281084935.
In any case, you are kindly requested to use your full name in the reference field of the deposit slip. Your order will only be processed once we become aware that a deposit covering the entire value of your order has been made, using one of the aforementioned methods.
By debit or credit card
Our website accepts debit and credit cards from the following providers: Visa, MasterCard, Maestro, Diners Club, American Express. It also accepts payments through the digital platform Masterpass by Mastercard.
The website does not have access to your bank details and does not store information relevant to your bank or debit or credit card.
All card payments are processed via Alpha Bank’s “Alpha e-Commerce” electronic payment platform, which uses TLS 1.1 encryption operating under the Secure Sockets Layer – SSL encryption protocol. Encryption is a process of encoding information until this reaches its intended recipient, who will then be able to decode it using the appropriate encryption key.
Via PayPal
If you have a PayPal account, you may use this to complete your order.
By Cash on Delivery
Cash on Delivery is only available for purchases within Greece (see the Shipping and Delivery section for the relevant charges). In this case, the user is obliged (a) to clear the order balance and (b) be available to meet the courier at the appointed time.
Invoicing and receipts
Receipts or invoices are issued regardless of the chosen payment method. In order to process sales orders, the e-shop requires the user to submit personal information, such as full name, delivery address, contact telephone number, email address. The user is expected to provide true and accurate information. For the issue of invoices (for companies and sole traders) the user is called to provide additional information: name of the business, tax registration number (AFM), tax office (DOY) and, for sole traders, their profession.
Upon completion of your order, you are able to print out the order confirmation form for your records. Please note that the order confirmation form does not constitute legal evidence for tax purposes. Legal evidence of the transaction (receipt or invoice) is enclosed with your order.